This article first appeared in the September/October issue of Politico Magazine.
I’m hardly the first person to extol the virtues of the sharing economy—the latest iteration of which comes in the form of smartphone apps like Airbnb or Uber that connect people who want somewhere to stay or a ride with people willing to provide it. Tech that allows me to book an apartment halfway around the world or order a cab on my phone in mere minutes is pretty cool. But what many miss is how crucial an abstract concept—trust—is to making these businesses work. The sharing economy is changing our travel habits, fragmenting taxi and hotel services into hundreds of thousands of independent providers. It could also utterly transform the way our political institutions work. READ ARTICLE »